Whatsapp for business

10 Ways to Use Whatsapp for ENTERPRISE and Big Business

There are so many useful and time-saving strategies that enterprises and other large and even small businesses around the world can use the wildly successful Whatsapp mobile messaging application to spread the word that they are in operation and to maintain business and customer relationships that have already been established.

While a lot of the world’s population is connected via the internet, most are not, especially in developing countries, but this fact does not stop entrepreneurs from striking out on their own with their business idea. Whatsapp mobile messaging is used by them to develop and maintain business to business (B2B) relationships as well as the all important customer to business relationships.

In order to maintain your business performance and grow, you should know what some alternatives are to traditional, more expensive business to business and customer to business communication methods. Here are ten ideas to help you start thinking about more strategic ways to benefit from using Whatsapp:

1. Post pictures of items for sale, and send them to the individuals on your list of contacts.
2. Post a business meeting memo and quickly send it to all of your business colleagues.
3. Use Whatsapp’s clean and easy-to-use interface to send out mass business promotions to your list, while also spreading your influence to the friends of those on your list that may have the same interests as them.
4. As described more indepth above, advertising your business through Whatsapp is sure to get the word out that you are a serious entity who is looking for customers to serve.
5. Whatsapp can become your online business’s contact center for those who may want to inquire about your products or services.
6. If you do not have landlines at your company, which for today, is very doable, Whatsapp can be an easy alternative for in-house communication.

7. If you are unable to attend a business meeting for any unspecified reasons, a colleague can use Whatsapp to communicate the bullet points of what is being said and what the outcome of the meeting may be, if any particular outcome is had.
8. Whatsapp can become the main line of communication for those of you whom have no means of obtaining expensive mobile internet service or wifi.
9. Use Whatsapp to answer specific questions directly from a potential customer’s mobile device. This helps you maintain your attainability to your potential and current customers or clients.
10. Whatsapp can be used by your business or enterprise to keep track of your business performance and demographics so that you can grow financially.

These are just a few strategies to promote and grow your business in less time and with less cost to you.

With Whatsapp, you can set up a group of up to 100 people for your business. You can use this feature for preferred customers to receive sales information before the general public. This feature could also be used to create a “club” which customers can pay to join, where you offer discounts and deals. This will not only provide you an additional revenue stream but it will also facilitate customer loyalty.

You can also develop a modern age calling list with Whatsapp. With the broadcast option, you can message multiple people at once. This can be used as both a form of advertising and as gateway into inventory transparency. Have people provide their number at the time of checkout and add them into your weekly broadcast list. Then when you have a sale or just want to promote yourself, send out a broadcast. Everyone on the broadcast list will receive it. Whatsapp is also a great way to help customers contact you if they are in need of something in your store but can’t quite get there right now. By integrating an inventory script on your end, you can have customers text you an items name, with Whatsapp, and have a response sent on if you have the item or not. While this would require you to obtain a system that can facilitate the script, it would be a huge step in the correct direction for customer service.

With Whatsapp’s location services, it will be very easy for customers to find your store. This will lead to increased exposure, which in-turn will lead to having more contacts for you to reach out to. Whatsapp can also be used very effectively as a back-end communication system, allowing workers to keep in-touch and up to date. Just create a group and they can use it to send messages that everyone else in the group can see. This will raise workers efficiency, leading to increased work getting done.

Whatsapp is a very versatile tool for business. The possibilities are endless when you think of it as a communication foundation, not just a tool to be used.

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Whatsapp for ENTERPRISE

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